20220124_vb_logo_gympass

 

Support Center for Blue365 Gympass Members

As an existing Gympass member, we are excited to provide you continued service and support through this dedicated landing page.

Partnership Update

Despite our mutual best efforts, Gympass will no longer be accepting new members on Blue365 effective 6/1/2023. There will be no impact to existing members and Gympass will continue to provide you complete service and support for your membership. Your account will remain active and you will still have full access to Gympass under the Blue365 membership pricing structure. Please visit this page for ongoing membership support as we have provided below, a FAQ, and a direct link to our help center.

Frequently asked questions


When is the last day Gympass will be accepting new Blue365 members?
  • Gympass will no longer be accepting new Blue365 members effective 6/1/2023. There will be no impact to existing members and Gympass will continue to provide you complete service and support for your membership.  
Why is Gympass leaving the Blue365 Network?
  • Gympass will continue to support existing Blue365 members but have made the decision that we will no longer be accepting new members effective 6/1/2023. 
I’m an existing member.  What does this mean to me?
  • You will still have access to all of the gyms, studios and apps that you know and love as well as ongoing enhancements to the network and you will continue paying the Blue365 member pricing. For you, nothing changes but you will now have this landing page to assist with questions, network updates as well as a direct link to our help center. 
  • The Gympass network is continuously growing, please refer to the bottom of the landing page for updates on the network. 
If I am a current Gympass member, can I still make changes to my membership? 
  • If you have a current active plan, you are able to still make any changes from the app or website through the Manage Plan setting. You can upgrade or downgrade your plan at any time (before or after June 1st) without penalty. 
What if I want to pause or cancel my plan and re-join after 6/1/2023. Is this possible?
  • Yes. If you want to pause or cancel your plan you may do so through the “Manage Plan” settings on your Gympass account. If you cancel, you will still be able to rejoin Gympass at a later date.
What if I am not a current Gympass member but looking to join. Can I still sign up?
  • If you are not a current Gympass member but looking to join, please select a plan prior to 6/1/2023. Effective 6/1/2023, you will no longer have access to sign up for Gympass through Blue365.
  • Although Gympass will not be accepting new Blue365 members past 6/1/2023, please refer your HR leader to the Employers page on Blue365 to inquire about getting Gympass directly for your company.
What if I don’t see my favorite gym or studio on the Gympass network?
  • We take and love referrals! You can submit a referral through your Gympass account by clicking on “My Account” and scrolling down until you see “Refer a Gym”. Provide as much information as you can and we will update you if it is added to the Gympass network. 
What Gyms are included with Gympass and how do I visit them?
  • We have a large selection of both national gym chains and also local gyms. You are able to see all available gyms directly on your app or website through the “Explore” section. If there is a gym you are interested in going to, make sure to read the important information on the gym page as some gyms require you to pre-register online or make a reservation. Once you arrive at the gym, you will open the Gympass app and select “Check-In”. After checking in on the Gympass app, you can let the gym’s front desk staff know you are with Gympass. Then, enjoy your workout!

Have specific questions about your Gympass account?

For questions about your personal membership, please reach out directly to the Gympass Help Center here. 

 

Gympass Network Updates

See below for lots of exciting new partners that have launched on the Gympass network in 2022 and 2023:

 
2023
logo
headspace-logo
BarrysX-Logo
myfitnesspall-logo-freelogovectors.net_
PB Logo-01
RH Logo-10
BFT Logo-07
AKT Logo-09
STR Logo-03
SL Logo-05
RB Logo-08
CP Logo-06
1-Oct-10-2023-02-51-39-2699-PM
1665495813-meditopia-yoga-logo
hevy-logo-vertical-transparent
 
2022
footer24-img
Stronger_U_Logo-320x40
61d48e429342e8b0a7605cdb_buddyfit
63a070ba7670a1147b52eac3_Thrive Logotype-Light
Sleep_Cycle_Logo
Maya_SqrRnd_1024 (1)